In this article on ecommerce email examples, you’ll learn:
- How to find good ecommerce email examples?
- What are the best email practices that high-growth brands follow?
- How to maximize revenue from your email list?
- Which ecommerce brands to watch for inspiration?
- What type of emails consistently outperform others?
I’ve compiled this list based on my experience of managing email lists for seven and eight-figure e-commerce brands.
How to find good ecommerce email examples?
You have several sources to find email inspiration, such as:
- ReallyGoodEmails
- Milled
- Inboox
- Your inbox
Beware, just because an email is featured on ReallyGoodEmails doesn’t automatically make it a great email.
My favorite source for emails is Mailboard. I’m not affiliated with them or sponsored in any way. I just believe their search engine is the fastest way to find great ideas.
Best-performing ecommerce emails
I’ve analyzed thousands of ecommerce emails over the years. It’s safe to say I’ve noticed some emerging patterns, or best practices.
Here’s how I’d describe the best-performing ecommerce emails:
- Valuable
- Entertaining
- Easy-to-read
- Story-driven
- Relevant
- Personal
- Mobile-friendly
- GDPR-compliant
Could you add more to this list? Probably.
But these are the most important points that high-growth brands follow.
10 ecommerce email examples you can send to your list today
In this blog, we’ll look at different types of ecommerce email examples you can send to your list immediately and make more revenue. These include:
- Post-Purchase Emails
- Welcome Emails
- Cart Abandonment Emails
- Back in Stock Emails
- Brand Story Emails
- Single Benefit Emails
- Winback Emails
- Customer Review Emails
- Educational Emails
- Product Launch Emails
Each email type includes examples from leading DTC brands with analysis.
Before we get into it, for the most creative email examples, check out:
21 Creative Campaign Angles Claude or ChatGPT Won’t Tell You
Learn moreGet the 21 Creative Campaign Angles guide
Enter your email and I’ll send it straight to your inbox.
Now, let’s look at the different types of ecommerce emails:
Post-Purchase Emails
Post-purchase emails are your best opportunity to increase retention and boost customer lifetime value (CLV), and for good reason:
Emails after purchases receive ultra-high ROI.
The average conversion rate for a post-purchase email is 1.01%.
That’s 12.6x higher than an average email campaign.
Not only is crafting post-purchase emails a high ROI task, it’s a great chance to stand out.
Yet, most brands don’t get this and resort to sending boring order confirmation emails.
The type of content you should send depends on what you sell, but this sequence usually consists of shipping updates, educational emails, review collection, and cross-selling.
Example Content Framework:
- Email 1: Order confirmation
- Email 2: Shipping update
- Email 3: Product usage / maintenance tips (if applicable)
- Email 4: Gather reviews
- Email 5: Cross-sell other product category
- Email 6: Replenishment (if applicable)
Here are some of the best post-purchase emails:
#1 dossier

What stands out about this email?
- dossier uses clear headlines and one-sentence bullets, making the email easy to scan.
- People subconsciously judge how much effort an email takes to read. Formatting matters.
- The email educates about “pulse points” — what they are, where they are, and why they matter.
- It warns where not to spray perfume to avoid a bad customer experience (e.g., stained clothes).
- Repurposing a blog post for this email is smart, but curiosity could be stronger to encourage clicks.
Want a complete breakdown of this email example? Check out:
Emails that Sell #12: How to increase retention with educational post-purchase emails
#2 Big Blanket

What stands out about this email?
- The email is warm, personal, and conversational — it reads like an actual human wrote it
- Offering direct customer support inside a post-purchase email is smart
- Directing readers back to bestsellers with an attached offer is a natural, low-resistance upsell
- Order confirmation emails get high engagement, you should send it from the founder or team
READ MORE: What Happens When You Buy From Big Blanket Co?
#3 JAWZRSIZE

- The 25% discount off the next purchase is compelling
- The tone is conversational and reads like it came from someone who actually cares
- Educational emails like this build goodwill. The video is helpful and onboards customers successfully.
#4 Graza

What stands out about this email?
- On-brand copy makes Graza’s email stand out immediately
- Recipe guide adds extra value and builds goodwill
- CTAs direct the user back to the website
- Gets users excited about receiving the product (olive oil)
READ MORE: How To Recover Abandoned Carts Without Discounts (Graza)
#5 Ooni

What stands out about this email?
- A free recipe book PDF adds extra value
- Cross-selling same category items is smart
- Gets users excited about actually using the product
#6 Crate & Kids

#7 Solidteknics

#8 Wildling

#9 Evergreen

#10 ILIA

Welcome Emails
The first few emails your subscriber receives after joining your list sets the tone for the relationship.
If a new email subscriber doesn’t buy from you within the first 2-3 weeks, converting them into a buyer becomes more difficult.
One of the biggest mistakes ecommerce brands make is having only one welcome email. If a new email subscriber doesn’t buy from you within the first 2-3 weeks, converting them into a buyer becomes more difficult.
You should send them a series of emails and get them used to engaging with your brand.
Content Framework for a Welcome Sequence:
- Email 1: Welcome message + highlight the incentive + introduce mission and best-selling product(s)
- Email 2: Brand origin story + founder message
- Email 3: Communicate brand promise or value proposition
- Email 4: Tell a story about your product
- Email 5: Social proof (testimonials and reviews)
- Email 6: Final follow-Up (drive urgency around incentive)
Here are examples of ecommerce welcome emails:
#11 Greyson

What stands out about this email?
- The discount code gets shown immediately. No scrolling, no guessing. That stands out and respects why most people signed up.
- The email doesn’t waste time with corporate fluff like “you’ll get access to new releases…”
- The brand’s personality comes through. It doesn’t sound like every other brand trying to be “professional.”
- The products are introduced clearly with CTAs under each one. The goal to drive clicks back to the website is effective.
Want a complete breakdown of this email? Check out:
Emails that Sell #9: How to convert 10%+ subscribers from your welcome email
#12 SKKN

What stands out about this email?
- Short mission statement introduces the brand
- Best-selling categories are displayed and direct users to shop, which is smart
- Consistent CTAs throughout the email
#13 Javvy Coffee

What stands out about this email?
- Expiring discount code creates instant urgency
- Plain text email makes the email more human and less corporate
- The copy reads short and punchy
#14 dunhill

What stands out about this email?
- The email has a luxurious, sophisticated tone
- No discount code keeps the brand image consistent
- Copy talks about craftsmanship
- Clear CTA directing users to the website
#15 Stojo

What stands out about this email?
- The discount code is visible and highlighted well
- The CTA is in the hero section above-the-fold
- Short welcome statement introduces the brand mission
- Infographic lists the benefits and states the brand’s unique selling point
#16 Vagabond

#17 Leatherology

#18 Nudient

#19 Jo Malone

#20 BABY GOLD

Cart Abandonment Emails
Research says about 70% of online carts get abandoned nowadays.
Carts get abandoned NOT because people lose interest in the product, but because they get distracted and forget to finish the purchase.
A cart abandonment sequence is the lowest-hanging fruit in your business. Think low effort, big impact.
Abandoned cart users have high purchase intent. You want to remind them of what they left behind in the first hour.
#21 Liquor Loot

What stands out about this email?
- The email is easy to read. Thanks to white space and short lines, it passes the split-second readability test.
- “Still thinking about it?” pulls the reader in right away.
- The copy is the winner here. It makes you picture real-life moments with the product. It mixes humor, benefits, and relatable situations that stick.
- The unboxing image puts you in the customer’s POV. It feels like the product is already on its way.
- FAQs and risk-free details are included right in the email. No extra friction added.
Want a complete breakdown of this email? Check out:
Emails That Sell #5: The No Discount Cart Abandonment Email
#22 Missoma

What stands out about this email?
- Dynamic section immediately reminds users what they left behind
- Creative CTAs stand out
- Cross-sells in the email can work if they’re relevant
#23 Promix

What stands out about this email?
- Last call gives a reason to act immediately
- Unique discount code makes the offer feel more exclusive
- CTA above-the-fold increases click rates
- Dynamic product reminds users what they left behind
#24 LARQ

What stands out about this email?
- “Finish what you carted” is fun and creative
- Adding social proof can increase conversion rates
- Giving a simple way to ask questions is good for CX
#25 Days Brewing

What stands out about this email?
- Text-based email from the founder feels more personal
- Mystery discount creates intrigue
- Focuses on the action they want the user to take (finish purchase)
#26 OSEA

#27 Kitsch

#28 Filling Pieces

#29 &SODA

#30 Away

Back in Stock Emails
Many ecommerce brands overlook back-in-stock flows. It’s a missed opportunity because there’s potential to convert customers with high purchase intent.
When a product sells out, allow users to subscribe and get notified when the item is back in stock.
Give a reason to buy right away in the first email. When you give the prospect to decide, they’ll usually take it.
READ MORE: Back in Stock Emails: 15 Best Examples With Analysis
#31 Nopalera

What stands out about this email?
- The email example uses sensory writing. Phrases like “Powerfully smokey and enduring” instantly evoke feeling.
- Descriptions like “Sweet earth blends with violet and amber” paint a picture in the reader’s mind.
- It helps you imagine the product on yourself.
- The vivid prose stands out especially for a fragrance brand.
#32 Carl Friedrik

#33 Beis

#34 U Beauty

#35 Sweet Bee

#36 mnml

#37 Le Labo

#38 Brez

#39 Pamos

#40 Naked Cashmere

Brand Story Emails
Founder-led, story-based emails are some of the best-performing ecommerce emails out there.
You can use these emails in multiple ways.
For example, you can send a behind-the-scenes update every once in a while.
Or you can talk about your brand’s founding story in a welcome email.
These emails are personable, relatable, and human. You can’t really overdo it.
#41 Hello Klean

What stands out about this email?
- The founding story ties to a relatable problem — hair and skin problems.
- It represents change, which is key to any powerful story.
- You may think this is an “about us” email, but it’s actually an effective sales pitch in disguise.
- It feels personal and authentic.
- The sub-heading could evoke more curiosity
#42 Brite

#43 Nanushka

#44 Brevite

#45 Bala

#46 Soma Ayurvedic

#47 Filling Pieces

#48 Vestirsi

#49 Ridge

#50 Magic Mind

Single Benefit Emails
Ever heard of the rule of one in copywriting? It means:
- One idea
- One reader
- One promise
- One call-to-action
If you’re out of email ideas, pick ONE benefit about your product and craft a campaign around it.
#51 Neutonic

What stands out about this email?
- The single benefit here is being able to focus better.
- “No caffeine. No sugar. No crash” effectively fights customer objections.
- Visual representation of the “capsule brain” is a cool add-on.
- It effectively answers the million-dollar question: “What can this product do for me?”
- Social proof would’ve made it even more effective.
#52 Taft

#53 Sun Buddies

#54 YETI

#55 Rebecca Minkoff

#56 Bonobos

#57 myota

#58 Moon Juice

#59 Unbloat

#60 Maison Crivelli

Winback Emails
Winback emails re-engage lapsed customers who haven’t purchased in a while (e.g., one month, one year), reminding them of your brand.
Before cleaning your list, it’s best to send a “one last hurrah” email and try to convert unengaged subscribers.
#61 Eight Sleep

What stands out about this email?
- The subject line gets a quick “yes” from the reader. It’s casual, friendly, and sounds like it’s from a real person.
- Links are placed throughout the body copy, not just one CTA at the end. That increases click rates.
- It’s written in plain text and sent from an actual human (Abby). This makes it feel personal and real, not like a promotional blast.
- It educates before it sells. Eight Sleep uses subtle reminders and value-driven copy instead of pushing the offer too fast.
- Product features are framed as benefits.
Want a complete breakdown of this email? Check out:
Emails That Sell #6: Plain-Text Re-Engagement Emails
#62 Hotel Collection

#63 Nine Lives Bazaar

#64 Proper Good

#65 Aroma360

#66 Spacegoods

#67 Morning

#68 O’Neill

#69 Ugmonk

#70 Glue Store

Customer Review Emails
Social proof is a powerful persuasion tool. It’s one of Cialdini’s principles for a reason.
The truth is, any brand can say they’re products are the best.
But if you can back that up with a stack of proof, you’re not just telling, you’re showing.
#71 Dialect

What stands out about this email?
- The USP here is price. You get a cheaper alternative to expensive fragrances.
- People love status. One of the quotes mentions being “stopped in the street.”
- Social proof is visible and easy-to-read.
- The email could be enhanced with more sensory copy.
#72 GYMREAPERS

#73 FitFlop

#74 Three Spirit

#75 Courant

#76 War Paint

#77 MOTH

#78 Saltair

#79 SURI

#80 HUX

Educational Emails
The quickest way to burn out your list is by blasting promotional emails all the time. Do this for a few weeks, and you’ll notice people tuning out.
Your emails must provide value in some form, like these educational emails:
#81 DOG by Dr Lisa

What stands out about this email?
- It starts with a curiosity-provoking question for dog owners.
- Each problem is tied to a solution.
- The format is great. It’s easily skimmable.
- The email has too many CTAs. An email about dogs shouldn’t have a “Shop Cat” call to action.
#82 Mojo

#83 FOND

#84 Parachute

#85 REVERIE

#86 Sixways

#87 gorjana

#88 Healf

#89 RiseWell

#90 Buffy

Product Launch Emails
Launching new products is a great way to keep your email list engaged with your brand.
The secret to effective launch emails? Make it about them.
Your reader doesn’t care that you have a new product; they care about what it can do for them.
#91 Harry’s

What stands out about this email?
- It shows genuine excitement. If you want readers to be enthusiastic about your new product, you have to show it first.
- It’s personal and reads like a letter.
- Product features are framed as benefits.
- I would’ve added CTAs throughout the text.
#92 Pini Parma

#93 Jones Sports Company

#94 On

#95 Monos

#96 Marc Jacobs

#97 Ralph Christian

#98 Thomas Earnshaw

#99 Apero Label

#100 DASH

More ecommerce email examples…
#101 BAPE

#102 Fear of God

#103 Represent Clo

#104 Palm Angels

#105 Rimowa

Key Takeaways for Your eCommerce Email Marketing Strategy
Lead with a story. The fastest way to get someone to lower their guard is to tell them a story. A customer win, a behind-the-scenes moment, a founder frustration that led to a product — stories like that get emotional buy-in from people.
Use authentic urgency. Fake countdown timers and “limited stock” lies have trained customers to ignore urgency. If you use these tactics, make sure they’re specific e.g. 50 units left.
Write like a human. Read your email out loud before you send it. If it sounds like a corporate press release, rewrite it. Use short sentences and conversational language.
Send text-based emails from the founder. The most opened, most replied-to emails in your inbox almost certainly came from a real name. Put a face and a name behind your emails.
Write short, curiosity-based subject lines. Your subject line has one job — get them to open the email. Not explain the email, not summarize the offer, not list three benefits. The best subject lines leave a gap in the reader’s mind that can only be closed by opening the email.
Provide value. If every email you send is a sale or promotion, your subscribers will eventually only start buying when there’s a discount. Educate, entertain, or solve a problem first.
Be entertaining. Boring emails get ignored. You’re competing with personal messages, news alerts, and social media dopamine hits. Give people a reason to look forward to hearing from you.
Always ask for the sale. Value without a CTA is just content. Every email should have a next step, even if it’s subtle. Don’t leave the reader wondering what to do next.
But don’t be overly salesy. You don’t want to appear needy. That repels customers. The best sales emails don’t feel like sales emails. They feel like a trusted friend pointing you toward something that will improve your life.
Frequently Asked Questions
What makes a good ecommerce email?
The best ecommerce emails are personal, easy to read, and relevant to where the customer is in their journey. They lead with value — whether that’s education, entertainment, or a compelling offer — and they sound like they were written by a human, not a marketing team. Strong formatting, a single clear CTA, and a subject line that earns the open are non-negotiable.
How many emails should a cart abandonment sequence have?
Most ecommerce brands send 3 emails in a cart abandonment sequence. The first goes out within an hour of abandonment, the second 24 hours later, and the third 48–72 hours after that. The first email should remind and entice. The second can introduce social proof or address objections. The third is where you consider adding urgency or a discount — but only if needed.
What should a post-purchase email sequence include?
A strong post-purchase sequence typically includes an order confirmation, a shipping update, an educational or onboarding email, a review request, and a cross-sell or replenishment email. The goal is to reduce buyer’s remorse, build trust, and increase lifetime value — not just confirm the transaction.
How often should ecommerce brands send marketing emails?
Most ecom brands send between 3–4 emails per week to their active subscribers. The bigger mistake is sending too few. Consistency builds familiarity — and familiarity builds trust. If your open rates and unsubscribe rates are healthy, you have room to send more.
Conclusion
Now you know what separates forgettable ecommerce emails from the ones that actually move the needle. Use the examples from this article as inspiration for your own brand.
For more content, check out:
eCommerce Discount Strategy: How To Use Promos The Right Way
How To Write Highly Converting Subject Lines With ClaudeAI (Prompt Included)
7 Creative Email Campaign Examples ChatGPT Won’t Tell You